At Fantasy Eros Haven, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you provide when using our website located at [insert your website URL]. By accessing or using our site, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
- Contact Information: When you place an order, subscribe to our newsletter, or contact our customer support at 351 Murphy Court, Hopkins, MN 55343, via email at CoreyDStephens@rhyta.com or phone at 952 – 238 – 0642, we may collect your name, email address, postal address, and phone number.
- Payment Information: To process transactions, we collect payment details such as credit/debit card numbers, expiration dates, and CVV codes. This information is handled securely by our trusted payment processors and is not stored by Fantasy Eros Haven.
- Account Information: If you create an account on our site, we collect username, password, and any additional profile information you choose to provide.
1.2 Non – Personal Information
- Usage Data: We automatically collect information about how you use our website, including the pages you visit, the links you click, the products you view, and the time and duration of your visits. This data helps us improve the user experience and optimize our site.
- Device Information: We may collect information about the device you use to access our site, such as the type of device, operating system, browser type, and IP address. This information is used for security purposes and to analyze trends.
2. How We Use Your Information
2.1 Order Fulfillment
We use your personal information to process and fulfill your orders, including shipping products to your provided address, processing payments, and providing order updates.
2.2 Communication
- We may use your email address to send you order confirmations, shipping notifications, and other transaction – related emails.
- With your consent, we may also send you marketing emails about new products, promotions, and special offers. You can opt – out of these marketing emails at any time by following the unsubscribe instructions in the email.
2.3 Improving the User Experience
Usage and device information are used to analyze how our website is used, identify areas for improvement, and personalize your browsing experience. For example, we may use this data to recommend products based on your browsing history.
2.4 Security and Fraud Prevention
We use your information to protect our website and our users from security threats and fraudulent activities. This includes verifying your identity during the checkout process and monitoring for any suspicious behavior.
3. Information Sharing and Disclosure
3.1 Third – Party Service Providers
We may share your personal information with third – party service providers who assist us in operating our website, conducting our business, or providing services to you. These may include payment processors, shipping companies, and email marketing services. However, we only share the information necessary for them to perform their services, and we require these providers to maintain the confidentiality and security of your information.
3.2 Legal Requirements
We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or government request. We may also disclose information when we believe it is necessary to protect our rights, property, or the safety of our users or the public.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using secure socket layer (SSL) encryption for online transactions, regularly updating our security software, and restricting access to your information to authorized personnel only.
5. Your Rights
5.1 Access and Correction
You have the right to access the personal information we hold about you and to request that we correct any inaccurate or incomplete information. You can do this by contacting us at the address or email provided above.
5.2 Deletion
You may request that we delete your personal information, subject to certain legal exceptions. Please note that if you request deletion, we may no longer be able to provide certain services to you.
5.3 Opt – Out
As mentioned, you have the right to opt – out of receiving marketing emails from us at any time. You can also manage your cookie preferences through your browser settings.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your privacy.